Privacy Policy

Your personal data and your assets are our top priority. We are fully committed to protecting them.

Vertex Luxevo collects and stores data necessary for your trading activities. Our methods of collecting and storing this data are explained in the following Privacy Policy.

Our policy is guided by the following principles:

• With the goal of ensuring full transparency about our processes for collecting and storing your personal data:

Our intention is to ensure that you understand how we collect and process all data so that you can make informed decisions. We have clear guidelines and processes for handling data through this website. Our policy lays out the specific methods that we utilize so that you can have clear and concrete information on its use. You are in the driver's seat.

We will always provide information promptly if we conclude that you need to be informed. Transparency is key for us.

Our trained staff are always ready to answer any questions that you may have about any aspect of our processes, including our obligations under the laws of Bangladesh. You can contact us at: info@vertex-luxevo.com

• No other use of personal data is permitted by us except for what is set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary functioning of Vertex Luxevo services, and connecting trader-members with third-party trading platforms. It may also be necessary for the maintenance and enhancement of website functions and services; protecting our rights, and meeting regulatory or other legal obligations. Finally, insofar as this data is necessary for providing administrative and other business functions related to the Services provided to you, the client.

So that we can provide better services to meet your preferences and needs, Vertex Luxevo uses personal data.

• In order to be able to use essential tools to protect your personal data and secure your rights in this regard:

At any time you may contact us to access all of your personal data. We can also modify or delete it as needed. Further, we can support requests to transfer that data to you or to a designated third party. We provide this service and support so that you may better exercise your rights to both privacy and control.

• Protect your personal data:

Our security systems are of the highest quality, with banking-level measures. Nonetheless, a one hundred percent guarantee is not possible, but we are committed to constantly upgrading our systems to the highest possible level and reinforcing the measures we have in place.

We have a detailed and comprehensive privacy policy and the highest level security systems.

1. The Scope?

Outlined in this policy are our procedures for collecting, processing, and sharing any and all data related to a natural person.

The terms of our policy apply to all natural persons who are identifiable or identified. This specifically applies to any natural person who could be identified or has already been identified in relation to data that has been entrusted to us or that we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management and organization of that personal data.

We do not collect or seek to collect any information on persons under the age of 18. Nor do we permit persons under the age of 18 to use our platform for any purpose. Upon discovery of any user or any information pertaining to a person under the age of 18, that information will be immediately deleted.

2. What personal data do we store?

Upon registering with us, we collect the necessary personal data to allow you to use our services. When necessary, we may also ask you to provide personal data to prove ownership of an account, for instance. To improve and maintain the highest quality of services, we gather and analyse data related to your use of our platform's services, as well as that of third party partners.

3. You are never under any obligation to provide the company with your personal data.

While you are not under any obligation to provide us with your data, choosing not to provide such information may result in restrictions on our provision of services. It may also result in you being restricted from using our platform.

4. What personal data do we collect? When visiting our website, the following personal data may be collected:

We do not collect data that could be used to personally identify you. We do collect information such as your specific account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect information on the language set for your account.

Regarding personal data collection, we only accept and retain the information you consent to provide us when you connect, through us, with a third party trading platform.

The personal data that you have provided to third-party platforms can include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The collection, storage, and processing of your personal information by the company is solely for the purposes laid out in the Policy. All the above uses and processing is in accordance with relevant laws in Bangladesh.

The company cannot handle, process or transmit your data except in accordance with the relevant laws in Bangladesh. The following are the legal grounds for this:

• You have agreed to permit the company to store and process your personal data. When you submit your data to the company, you grant us permission to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• In order to improve services, establish or defend legal claims, and pursue legitimate interests, amongst others, the company may be required to store and process your personal data.
• Processing data is necessary to meet legal obligations.

If you would like to learn more about the data processing the company is required to carry out, please contact us by email.

Below you will find a list of the specific uses, as well as the legal basis, under which we may use your personal data.

6. Transfer of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and for other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share specific personal data you provide with third party services. In this case, the use of your data will be governed by that company's privacy policies. This may include multiple digital trading platforms.

To enhance services for our clients and improve our services overall, the company may share personal information with its affiliates and partner companies.

As legally required or to protect the company's rights and assets, as well as those of third party partners, we may disclose data to appropriate legal or regulatory authorities.

In the case of a critical business transaction such as the sale of the company, or the pursuit of investment or a loan, the relevant data may be shared in a legal and appropriate manner. This also includes any company merger, restructuring, consolidation, or bankruptcy, as per law.

7. Cookies and Third-Party Services

For the purpose of site analytics, and in partnership with advertising firms, cookies and other technologies of a similar nature may be used, in accordance with law and standard practice.

Cookies - small bits of code stored on your device when you visit a website - are used to collect information about browsing behavior, preferences, etc. Their purpose is to personalize and improve your user experience. They allow us to remember your settings and preferences, and to tailor service offerings to you accordingly. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, there are two types of cookies used on the site. There are session cookies that are only stored in your browser for the duration of your session and are deleted when the browser is closed. Others are persistent cookies, which remain stored in your browser even after you end a session. These allow the site to recognize you as a returning visitor and make your use of the site easier.

Types of cookies:

Cookies may be used as necessary, according to their intended purpose:

Cookies have been blocked or deleted

If you want to delete or block the setting of cookies, you need to do so through your browser's settings. Follow the links below for step-by-step instructions on how to do so with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as may be required for necessary operations as described elsewhere in this policy. It may be stored longer based on local laws, regulations, and company policies.

Your personal data will be shared - at your request and discretion - with third-party trading platforms for a period of 12 months. Upon the expiration of those 12 months, and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still needed, or not.

9. Transfers of personal data to third countries or international organizations

As needed to provide services and/or for security purposes, personal data is sometimes transferred to third countries (a country other than your own) and international organizations using full security protocols. We apply data security protocols at the highest possible level to protect your data and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are protected by data protection and safeguards.

• Data transfers always take place under EU legal jurisdiction and competence, in accordance with the standard data protection protocols set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• Any and all transfers of data between public entities or authorities occur in accordance with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, establish the conditions for data transfer, and transfers take place in accordance with them. The Clauses can be found and read at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures employed by the company to protect your personal data during third country transfers, please send a request by email to info@wealthwaydigital.uk

10. Personal Data Protection

Personal data is protected by the highest level of technical and organizational measures, following industry-standard procedures. Such procedures are a powerful way to prevent any data destruction by unlawful or accidental events, as well as the loss or alteration of that data.

While we pursue the maximum care and gold standard procedures for data protection, as required by law, it is impossible to guarantee in all circumstances that your personal data will be maintained error free. For that reason, we cannot be held liable in cases where personal data suffers disclosure, or damage of an incidental, intangible or consequential nature. This includes circumstances over which we have no control, such as disclosure resulting from errors in transmission, third party unauthorized access, or any other cause of this nature.

In the case of demands with legal force from regulators or legal bodies, we may be obligated to share your personal data with such authorities. Once that data is shared under legal compulsion, we are unable to control how those bodies handle, store or protect your data.

Anything transmitted over the internet, including personal information, carries some risk of interception and is not one hundred percent secure. The Company cannot guarantee the security of any data transmitted online.

11. Third-party website hyperlinks

On this website, you will encounter links to third party applications and websites. Please note that these are not affiliates and are not under the company's control, nor does our privacy policy apply to these companies. They have their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy of any company or service when you visit their website, before providing any personal data. Ensure that their collection, usage and processing policies align with your preferences and priorities. Any data you choose to share should be shared directly with the service provider.

12. Policy Amendments

At any time, we reserve the right to update or change our policy. We will provide notifications of changes on the website and through any other appropriate channels. The updated version of the privacy policy will be posted on the website, and this revised policy will take effect immediately upon publication, unless otherwise stated.

13. Your personal data rights

You have full control and final say over how any and all personal data is used, including verifying its accuracy, correcting errors and/or choosing to delete or restrict both the scope and character of any data processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data information is protected by the rights described herein. By sending an email to the address below you may immediately exercise those rights.

Accessing Your Rights

If the personal data you provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of your data that is being processed, beyond the one provided to you, a reasonable fee may be charged.

The rights provided by law and the privacy policy may not infringe on the rights of others. The company reserves the right to refuse access to personal data or to limit access if such access infringes on the rights and freedoms of others.

Right to Correct Errors

Any errors in your personal data, through omission or incorrect details, may be corrected by you or by the Company in order to ensure it is processed properly.

Erasure Rights

You have the full right to demand deletion of personal data in the following circumstances. 1) If your personal data has been processed without your consent or outside legal boundaries. 2) Upon your demand to have that data removed, where the Company has no legal requirement to retain that data. 3) If you no longer agree to or accept any data processing by us, though legal and within our rights and interests or those of a third party provider and, finally 4) If we are compelled by law to delete your data.

The right to deletion is overridden and superseded by legal obligations imposed by the EU or any member state’s law. Likewise, this applies if data is required for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to demand a limitation on the processing of your personal information in a situation where you feel it contains inaccuracies.

Upon request to restrict your personal data usage, it will be deleted except under the following conditions: 1) where force of law within the European Union or any Member State prevents this. 2) With your consent, if it is required for the purposes of defending against or exercising legal claims. 3) To protect the rights of another natural person.

Right to Data Portability

You have the right to access and review any personal data that you have provided, if you consented in any manner to its collection and it is processed by automated systems.

You may request the transfer of any and all personal data to another company or organisation, assuming this is technically possible. This does not affect your right to deletion or your data. It is not permitted where the exercise of this right would infringe upon the rights or freedoms of another natural person.

Right to challenge data processing

Regardless of the Company’s right to pursue our legitimate interests, or those of a third party service provider, you have the right to object to processing and demand its cessation. This does not apply where there is a pressing legal need to continue processing, whether to defend against legal claims or to exercise legal claims. In such cases, we may continue the processing of your personal data.

You may at any time demand that your personal data not be processed in the service of any direct marketing activities.

Right to Withdraw or Decline Consent

At any moment and, where possible, with immediate effect, you have the right to withdraw your consent to our processing of your personal data. This does not apply retroactively to any processing that occurred prior to your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory or other supervisory authority.

If you believe that your rights and freedoms have been infringed regarding the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may submit a complaint to these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receipt of your request regarding your personal data and its processing, we will provide you with access to the information you requested, as described in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If this is necessary, we will notify you of any necessary extension to the deadline within one month of receiving your request.

Requested information will be sent to you electronically free of charge, unless it conflicts with the law or the provisions in Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is deemed spurious, excessive or repetitive.

We reserve the right to require additional proof of identity where there is any reasonable doubt about the person making the request for personal data, for the purposes of data protection and security.